For the first time a customer service calls me to clarify and recommend reduction to my order which resulted in less charges. This is by all standards a true business that understands the real meaning of doing business; honesty and committement. Please printer supplies continue doing your business hoping to see others like you soon. Nasser Shehata Architect Nasser Shehata Very good website and people hope to strengthen relationship Chris Tredoux tonerandribbon. This is when I discovered the quality of service I was dealing with. Kelly answered the phone.
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When I have compared their prices, I have found that they always meet or beat the competition; and often carry superior lines of generic Epson inks that offer excellent printing at even greater savings. I am especially happy with Printer Supplies excellent customer service. They always ship promptly, help me to locate the best ink solution for my printing needs at the best price, and back all sales with a cheerful replacement guarantee. I have been shopping exclusively with them for several years and I heartily recommend them to all my friends and relatives.
My support team has installed the part and my customer is up and running days before the original, expected receipt date. I will definitely keep you in mind for future printer supplies. Wayne R. I want to extend a huge thank you!
I think you could tell by my tone of voice that you were my last resort. Stefan S. JCPenny A few months ago I needed a part in a hurry. I called PrinterSupplies. Kathy was awesome and assured me she could get me the correct part after verifying the make and model of my laser printer. The item was sitting at my doorstep within 24 hours as promised.
Fast forward to yesterday. I decided to check PrinterSupplies. And again, Kathy sent me a nice follow up email along with the UPS tracking number. Not only that. Not only did your people call me to confirm the order and verify my address, but also sent a follow up billing prior to my receiving my order. I will be ordering from your company in the near future, and hope our business relationship will flourish. The cartridge I ordered was not carried in the local stores and you saved me a lot of leg work.
I was also happy I was not bombarded with emails from you after the sale, I only dcvd one email with the invoice. They have quality toners and hard to find parts for all of our printers.
When you call or email you will receive a reply in minutes. Pricing, customer service, shipping and customer is number one. If you have not ever ordered from them, you are losing money. Keep up the good work!!! Sandra Southwick Mr. Please tell anyone who asks there is no better source of ink, toner, small parts and other printer supplies than you and your company! Sibling Industries, Inc. I am usually leery of ordering something by phone, but your service has put me at ease.
The package arrived on time and contained exactly what I had ordered. John B. The Printer Supplies team very knowledgeable and helpful in properly identifying the various ailments our HP printers, proven invaluable over 10 years now. This is when I discovered the quality of service I was dealing with. Kelly answered the phone. She said she had held back my order and was about to contact me.
She noticed I had chosen an incorrect shipping process for Canada and she wanted to ensure I truly wanted the roller for Tray 1 because people usually want the roller for tray 2. How right she was. Her attention to customer service saved me time and money. Thank you Kelly. I love printersupplies. I could not imagine a better store. They offer an extensive inventory of printer parts, including hard-to-find pieces for fusers and old models.
All of my orders shipped either on the same day or early on the next day, and they always arrived within two days, even when I chose ground shipping. Also, their website automatically provides a link to download the service manual or instructions related to the part or model of printer.
I had scoured the internet looking for service manuals, and I found every one that I needed in one place on their site. Kathy or one of the staff always emailed me to confirm the placement of the order and the shipping information, so I never wondered about the status of my order. When a minor mistake was made in shipping information of one order, Kathy immediately called and offered to correct it.
She was very friendly and helpful. Thanks, and keep up the great work. Also, please pass my thanks to your associate that really went out of her way to help me the night before. The order was placed at almost 6pm eastern and she still managed to send it out that same day. The customer service rep that answered identified my product and needs almost immediately.
Sadly, I discovered that Printer Supplies deals primarily with Laser printers, but with that said, Kathy, the service rep continued helping me get a part number and a place to order it from. It was purely professional and kind of her to take the time to help. She is definitely an asset to Printer Supplies and I will definitely start there for all my future needs. I was starting to think good customer service was a thing of the past. Thank you for a great start in Wonderful to work with.
Most accommodating in helping get the parts I needed. You do deserve a raise for all you do! Edwin Ziarko Printersupplies. Items were expressed shipped and arrived in two days. The customer service rep Kathy was incredible! We will be doing business with them again very soon. Kristy S. Kristy This company is the best. We have an HP printer all-in-one that is over 12 years old and the automatic document feeder input tray broke.
Since arriving, it has been installed on the machine and it does not even look like a replacement part, it looks like it came WITH the machine. The best company for the best price for the best parts for any valued HP printer. Larry Wincent Warehousing LLC Will definitely buy from again, great customer service and super fast response when there was a mistake on my end. I called with a somewhat urgent need, and Kathy answered.
I was needing a part that the manufacturer no longer supplies, so she spent a great deal of her time with me on the phone, trying to locate one. After I thanked her for looking, and hung up with her, what I did not know was that she continued to try to find me the part I was needing.
She contacted other suppliers, and DID come up with one. And then she called me back to let me know. Now, I did not leave her my phone number initially, but she took it upon herself to look on caller ID to call and tell me that she had found the part.
She even made subsequent phone calls to make sure that I was fully satisfied. She took my problem and made it her own, and went to the very end to make sure that I was taken care of; even at an expense to her time. THAT is customer Service you cannot buy!
Thank you Kathy for making my week! God bless you! Stan Denman Community of Life Church Ordering through Printer Supplies is easy, their customer service is outstanding, and the product sometimes shows up the next day with regular shipping.
How could you go wrong? I wanted to reach out to you and thank you for the wonderful customer service I was provided and the ease of placing the order with you. You were extremely helpful and did everything you said you would do. In a world where great customer service is no longer the norm, I always make it a point to applaud those business who still take pride in providing great customer service. Kelly immediately knew how to solve my printer problem. She is a fine representative of her company.
Sara McGinnes Great service and price. Next day delivery. Bobbie Woody Rockdale County Public Schools I called this morning about our elderly HP , and the nice lady on the phone gave me great advice on cleaning the roller, rather than hitting it with a hammer and viola! Elderly printer was happily printing away without error message any longer.
Put the Submit Testimonial icon on the front page and more people will do it! Kathy got it shipped the same day and we got it the next morning. What a life saver! We are back in business. Thank you so much for the great service.
HP LaserJet Enterprise M806 / M830. Repair Manual
006R03250 - Xerox - Toner Cartucho preto LJ Enterprise M806 M830 flow